We offer free UK delivery to all UK addresses (excluding Jersey) on all orders over £25.

Free delivery applies to orders excluding taxes, additional fees, and digital products (such as gift cards).

All UK orders are shipped via Royal Mail and fulfilled by Zenhealthfoods.

Where Do You Deliver?
To the UK only at the moment - however we can arrange bespoke shipping orders so please contact us on orders@zenhealthfoods.com and we can discuss further

Payment Methods
Available payment methods will be shown at checkout and may vary depending on your location.

Order Changes
If you need to amend your order, please contact us at:
info@zenhealthfoods.com

We will assist based on your request and order status.

Pre-Orders

What Is a Pre-Order?
A pre-order allows you to purchase an item that is currently out of stock. Your order will be dispatched once the item becomes available.

Delivery may take longer than 30 days. You can cancel your pre-order at any time before dispatch.

Key Terms

Payment:
Full payment is required at the time of placing the order. Prices are fixed at purchase.

Delivery Estimates:
Estimated timelines are provided but may change due to supply chain factors.

Cancellations & Refunds:
Cancel anytime before dispatch
Full refund processed within 1–3 working days
Refunds returned via original payment method

Order Changes:
Contact info@zenhealthfoods.com.

Changes are not guaranteed once dispatched.

Force Majeure:
We are not responsible for delays caused by events beyond our control (e.g. strikes, natural disasters, supplier issues).

Your Responsibility:
Ensure your contact and delivery details are accurate at checkout.

Tracking Your Order
Once dispatched, you will receive tracking details.

If no signature is required and no one is available, the courier may leave your parcel in a safe place (e.g. doorstep or reception).

Zenhealthfoods is not responsible for:

• Courier delays or Customs clearance delays

Delivery times are estimates from dispatch date, but we will always support you if issues arise.

For help, contact: info@zenhealthfoods.com

Changing Country or Currency
To update your shipping destination or currency, click the flag icon in the top right corner of the Zenhealthfoods website.

Billing Information
Payment methods are displayed at checkout and depend on your location.