Reward Points
Join our rewards program and earn while you shop! For every £1 you spend, you'll earn 1 point. Once you reach 100 points, you'll receive £5 to redeem against future purchases.
How It Works
Create an account on our website
Earn 1 point for every £1 spent
Reach 100 points and receive a £5 reward
Apply your reward at checkout for instant savings
Benefits
Simple point collection: £1 = 1 point
Clear redemption: 100 points = £5 off
Automatic tracking in your account
Rewards never expire (or specify expiration if applicable)
No minimum spend to redeem your rewards
FAQ
How do I earn points?
Simply make purchases on our website. Every £1 spent equals 1 point.
When can I redeem my points?
Once you’ve earned 100 points, you will be able to redeem the points
How do I use my rewards?
During checkout, you’ll see an option to apply available rewards to your order.
Terms and Conditions
Overview
These Terms and Conditions (“Terms”) govern the operation of our Loyalty Program (“Program”). By joining the Program, you agree to be bound by these Terms.
Membership
Membership is free and available to individuals aged 18 and over.
Only one account per customer is permitted.
We reserve the right to refuse, merge or close accounts at our discretion.
Members are responsible for maintaining the security of their account credentials.
Points Collection
Members earn 1 point for every £1 spent on qualifying purchases.
Points are calculated on the purchase amount excluding VAT, shipping, and any discounts or promotions.
Points will be credited to your account within 14 days after purchase confirmation.
Points have no cash value and cannot be transferred or assigned to another person.
Points may not be earned on the redemption of rewards, gift cards, or any fees or charges.
Redemption of Points
100 points can be redeemed for a £5 discount on future purchases.
Points can only be redeemed once you have accumulated the minimum threshold of 100 points.
Rewards can be applied at checkout on our website.
Points and rewards cannot be exchanged for cash or refunded.
A maximum of one reward (£5 per 100 points) can be applied per transaction, unless otherwise specified during promotional periods.
Expiration and Forfeiture
Any unredeemed points will be forfeited if an account is inactive for 12 consecutive months. An account is considered inactive when no purchasing activity occurs during this period.
All points and rewards will be forfeited upon termination of membership.
Account Management
Members can check their point balance by logging into their account on our website.
Members are responsible for reviewing their account activity and notifying us of any discrepancies within 30 days.
We reserve the right to correct any errors in point calculation or reward issuance.
Program Changes and Termination
We reserve the right to modify, suspend, or terminate the Program at any time with or without notice.
We may change the points structure, redemption values, or these Terms at our discretion. Changes will be effective upon posting to our website.
In the event of Program termination, members will have 90 days to redeem accumulated points before they expire.
Privacy
Personal information collected in connection with the Program will be processed in accordance with our Privacy Policy.
We may use your information to administer the Program, including but not limited to, tracking points, communicating Program updates, and marketing purposes.
General Provisions
These Terms are governed by the laws of [Your Country/Region].
Any attempts to abuse the Program, including fraudulent point collection or redemption, may result in termination of membership and forfeiture of points.
Our decisions regarding all Program matters are final.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.